Terms & Conditions
General Terms

  • Any complaints and queries contact or write us.
  • The passengers are requested to co-operate with the bus operators to maintain punctuality.
  • The Ticket booked is not transferable.
  • Please carry a valid photo id while traveling.
  • Bus Operator reserves rights to change the seat while boarding.
  • The Company does not accept responsibility for any injury, damage or loss caused by any accident. Delay or irregularity or any other natural calamities.
  • Passengers are allowed to carry personal luggage at their own risk. Additional luggage will be charged.
  • Smoking & Consumption of liquor is prohibited on board.
  • Passengers hereby consent to receive communications by SMS / Email or calls from bus operator with regards to the services provided by them.
  • Passengers shall report at the boarding point at least 10 minutes prior to the scheduled departure time
  • Children above the age of 4 will need a ticket.
  • 2 Pieces of luggage will be accepted free of charge per passenger. Excess items will be chargeable.
  • Excess baggage over 15 kgs per passenger will be chargeable.
  • Pets are not allowed.
  • Carrying of consuming liquor inside the bus is prohibited. Bus operator reserves the right to deboard drunk passengers.
  • Bus Operator is not obligated to wait beyond the scheduled departure time of the bus. No refund will be entertained for late arriving passengers.
  • Management is not responsible for your luggage/baggage & other belongings inside the bus/office.
  • The ticket is valid for the particular journey to which it is issued.
  • The management reserves the right to cancel, postpone, change or delay the vehicle without assigning any reason and to change the sitting arrangement in case of emergency.
  • Passengers are requested to report 15 minutes in advance. The bus will not wait for passengers who are late.
  • Any passenger disturbing the co-passengers is liable to be alighted from the coach.
  • Seats will be confirmed only after successful payment.( Depending upon seat Availability).
Cancellation Terms

  • Cancellation has per cancellation policy of respective ticket.
  • Partial Cancellation Is Possible.
  • Partial cancellations will be refunded immediately
  • It Is Rights of Sivakumaran Buses To Change Cancellation Policy Any Time Without Prior To Notice
  • Bookings from this site will be eligible for cancellation through Cancellation Form on this site only, In case e-ticket is booked through an agent, please contact respective agent for cancellations.
  • On Cancellation, Refund will be credited in 3 To 10 working days in source payment.
  • Ticket once transferred cannot transferred or cancelled again.